If you’re consistently encountering the “Venmo lost connection with bank” error, take a moment to troubleshoot by examining your internet connection for stability. Additionally, this issue might be triggered if Venmo detects any suspicious activity.
To address this problem, it’s advisable to reach out to Venmo’s customer support for assistance. I recently experienced this error, and it turned out that my banking credentials were incorrect. I’ll walk you through the steps I took to resolve it, along with a few additional considerations to keep in mind.
What Causes the “Venmo Lost Connection With Bank Plaid” Error?
Why does the “Venmo Lost Connection With Bank Plaid” error occur, and how can you address it? Let’s explore the potential reasons and corresponding solutions:
1. Issues with the Linked Bank Account
If your bank’s servers are down, check with others using the same bank to confirm if they’re facing similar issues. If it’s a widespread outage, you’ll need to wait for the bank to resolve the problem.
2. Venmo Server Problems
If Venmo’s servers are unavailable, your best course of action is to wait for them to come back online. Alternatively, you can contact customer service for updates on when the issue will be resolved.
3. Security Problem(Account Security Breach)
In case Venmo suspects suspicious account activity, they may suspend payments. This could be triggered by changes in your online banking credentials. Contact customer service to seek a resolution and determine if a security check is required.
4. Outdated Venmo App Version (Old Venmo App)
An outdated and buggy Venmo app may lead to issues. Update the app through the Apple or Google Play Store, ensuring a stable internet connection. Additionally, check and update your device’s operating system if necessary.
For Android users:
- Launch the Settings app.
- Navigate to About Phone.
- Select Check for Updates.
For iPhone users:
- Access the Settings menu.
- Choose General, then Software Updates.
- Download and install any available updates.
5. Change in Bank Account
If you’ve switched to a new bank account, the “lost connection with bank” error may occur as a safety precaution. This is normal, and you can proceed once the account change is recognized.
6. Connection Problems
Ensure a stable internet connection by addressing potential issues:
- Move closer to your router.
- Disconnect and reconnect to a different wireless network.
- If your ISP is experiencing problems, consider using a mobile hotspot as an alternative.
To use a mobile hotspot:
- Access the control center or notification panel on your phone.
- Turn on mobile data and hotspot functions.
- Connect your laptop or phone to this wireless network.
Connecting Venmo to Your Bank Account: A Step-by-Step Guide
To link your bank account to Venmo:
- Install the Venmo app.
- Go to the Me tab (click on your profile picture or initials).
- Click the Settings gear in the top right corner.
- Select Payment Methods, then Add Bank Account.
- Choose the Bank option.
- Select your preferred verification method.
- Enter the verification code for instant verification.
Ensure accurate login information to avoid errors and potential account lockout. Don’t include the check number for manual bank account addition, and be cautious with online banking syncing to prevent issues.
Venmo Deposits to Your Bank Account
Yes, Venmo allows near-instant transfers to your bank account after adding your banking information. This feature is now available for both Visa/Mastercard debit cards and bank accounts.
Using PayPal with Venmo
No, despite being owned by the same company, you can’t send or transfer money between Venmo and PayPal. Their distinct business models prevent this functionality.
If you’re still seeing the “Venmo lost connection with Bank” error, don’t worry. It might be a simple case of a weak internet connection. Try disconnecting and reconnecting to your internet, as this often resolves the “Venmo lost connection” problem.
Another possibility is a server outage. Check with your bank’s customer service to get more information on this. Additionally, changes to your bank information, like updates to your banking MFA settings (multifactor authentication) or modifications to your online banking passwords or usernames, could trigger Venmo to think there’s a security issue, leading to the lost connection with the bank error.
In such cases, reach out to Venmo’s customer service for assistance. It’s also worth considering that the problem might be due to a software bug or glitch. Updating your operating system can often be a reliable solution.